Address
Patna , Bihar
800030
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Refund and Returns Policy
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At ARVON, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
RETURN ELIGIBILITY
You may request a return or exchange within 7 days of receiving your order.
To be eligible for a return:
• The item must be unused, unwashed, and in its original condition.
• Original tags, packaging, and invoice must be intact.
• The product should not be damaged, stained, or altered in any way.
NON-RETURNABLE ITEMS
The following items are not eligible for return or exchange:
• Customized or personalized products.
• Products purchased during sale or clearance offers.
• Used, washed, or damaged products.
• Products returned without original packaging or tags.
SIZE EXCHANGE
We offer one-time size exchange subject to stock availability.
DAMAGED OR WRONG PRODUCT
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos and order details at:
REFUND POLICY
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.
Refunds will be issued through the original payment method.
For Cash on Delivery (COD) orders, refunds will be processed via UPI or bank transfer.
RETURN SHIPPING
Customers are responsible for return shipping charges unless the return is due to a damaged, defective, or incorrect product.
We recommend using a trackable shipping service, as ARVON is not responsible for lost return shipments.
CONTACT US
For any questions regarding returns or refunds, contact us:
Email: info@arvon.co.in
Phone: +91 9288213643
Website: www.arvon.co.in
Contact us at {email} for questions related to refunds and returns.